Speed-Up Response Time • Reduce Resource Requirements • Improve Customer Satisfaction
Auditoria’s AR Helpdesk increases speed, accuracy, and efficiency in the finance back office using AI-enabled SmartBots to automate redundant and manual monitoring of the shared AR email box. Data gathered from interactions is captured with reporting that allows analysis and insights to derive greater cash position visibility.
Continuous Email Monitoring
SmartBots are deployed to continuously check email inboxes and respond conversationally to inquiries and requests, such as a copies of invoices, within minutes.
Finance Language Understanding
Available 24/7, SmartBots process email content and understand finance-specific intent to email authorized customers securely and protect sensitive accounting information.
A System of Engagement
SmartBots quickly read and respond with answers, documentation, or escalations, minimizing interruptions to the AR team throughout the day and increasing timely customer service.