Solutions Brief

AP Helpdesk

Speed-Up Response Time • Reduce Resource Requirements • Improve Vendor Satisfaction

Auditoria’s AP Helpdesk increases speed, accuracy, and efficiency in the finance back-office using AI-enabled SmartBots to automate redundant and manual monitoring of the shared AP email box. Data gathered from interactions is captured with reporting that allows analysis and insights to derive greater cash position visibility.

Continuous Email Monitoring

SmartBots are deployed to continuously check email inboxes and respond conversationally to inquiries on approval status, invoice payments, short pay issues, and missed invoices.

Finance Language Understanding

Available 24/7, SmartBots process email content and understand finance-specific intent to email authorized vendors securely and protect sensitive payment information

A System of Engagement

SmartBots quickly read and respond with answers, documentation, or escalations, minimizing interruptions to the AP team throughout the day and increasing timely customer service.