Speed-Up Response Time • Reduce Resource Requirements • Improve Vendor Satisfaction
Auditoria’s AP Helpdesk increases speed, accuracy, and efficiency in the finance back office using generative AI-enabled SmartBots to automate redundant and manual monitoring and responding to requests in the shared AP email box.
These intelligent SmartBots are trained in finance concepts and handle more than 90% of the incoming inquiries received, executing authorized tasks and requests.
Continuous Email Monitoring
SmartBots are deployed to continuously manage incoming finance emails and respond conversationally to inquiries on approval status, invoice payments, short pay issues, and missed invoices.
Activity and Customer Console
All activity, both human and automated, is captured in the console, eliminating the need to login into shared email boxes. Data is aggregated from disparate systems for a single view.
Inbox Business Intelligence and Reporting
Summary email extraction insights such as intent detection, replies, and tasks are displayed and exportable for team and SmartBot performance reporting.
Human-In-The-Loop Collaborative Mode
Collaborative mode brings increased accuracy in responses, higher productivity, and stronger trust in automation. This synergy between human insight and AI capability marks a significant advancement in streamlining finance office operations.